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Frequently asked questions

If you have other questions or issues, please contact us.

  • Who do you work with?

    We specialize in treating children, adolescents and adults who struggle with food, weight and body image concerns, including:

    • Anorexia Nervosa
    • Bulimia Nervosa
    • Binge Eating Disorder
    • Other Specified Feeding and Eating Disorders (OSFED):
      • Atypical Anorexia
      • Atypical Bulimia
      • Atypical Binge Eating Disorder
      • Purging Disorder
    • Avoidant Restrictive Food Intake Disorder (ARFID)
    • Body Dysmorphic Disorder (BDD)
    • Orthorexia
    • Excessive/Compulsive Exercise
    • Diabulimia/Misuse of Insulin

    We also treat children and adults who struggle with Depression, Generalized Anxiety Disorder, Panic Disorder, OCD, PTSD, Social Anxiety Disorder, grief, life transitions, low self esteem, perfectionism, and life stressors. We also work with supporters (parents, spouses/parents, etc) of those struggling with eating disorders to provide support and guidance on how best to help their loved one.

  • How often do we meet?

    Typically, outpatient therapy is most effective when we meet weekly to sustain motivation and progress. As your symptoms improve, we will discuss your progress towards your goals and determine if less frequent sessions are appropriate.

  • How long before I feel better?

    Cognitive Behavioral Therapy (CBT) for Bulimia and Binge Eating Disorder usually consists of 20-24 sessions, depending on several factors. Usually you will see some symptom improvement in the first 4-6 sessions. Once eating disorder symptoms are improving, if there are any other issues, such as depression or anxiety, treatment may begin to focus on these concerns. The treatment for Anorexia varies dependent on a number of factors that may be unique to the individual and symptom presentation.

    Dialectical Behavior Therapy (DBT) requires a commitment of at least 6 months, and often up to a year.

    Family Based Treatment (FBT) was developed to be quick acting and proceeds with with three phases and typically consists of 15-20 sessions over a year. Phase 1 focuses on weight restoration. Phase 2 consists of transitioning eating back to the child/adolescent. Phase 3 is initiated when the child is above 95% of her/his ideal weight, and shifts focus on helping the child establish a healthy identity.

  • Do we just talk about eating behaviors?

    Eating behaviors are rarely the only concern of patients. Often, life stressors, interpersonal conflicts or other mental health issues (anxiety, depression) impact your eating behaviors. Therefore, we will likely address other concerns and issues within the context of treating your eating disorder.

  • What is expected of me?

    Improvement in symptoms relies on the work that you put into therapy. CBT and DBT are both therapies that require practice of skills and other techniques in-between sessions; therefore, you will have to spend time outside of our sessions to see the most improvement.

  • Do you take insurance?

    We are in-network on several insurance panels. Please see the insurance section for more details.

  • How and when do I pay for sessions?

    Payment for sessions is required at the time of service, and we offer a convenient method of payment. The preferred method by our patients is by a credit/debit card kept securely on file. We accept Visa, Mastercard, American Express, Discover, Debit, and most FSA/HSA cards. Credit cards are kept securely through our billing system, and we typically charge between 6pm and 9pm the day of the session. You have the ability to keep more than one card on file if you wish.

  • What happens if I have to cancel a session?

    If you cancel prior to 48 hours of your scheduled session, you will not be charged a fee. If you cancel within 48 hours of a scheduled session, you will be responsible for the full session fee, which will not be paid by insurance.


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    Scheduling

    New Patients

    For new patients, please call 614.431.1418 (at the first menu, press 0) to set up an initial evaluation and consultation session.

    You can also request an appointment through the scheduling widget below.

    After we receive the request, our office will reach out to you to ask a few questions to make sure our clinicians are the right fit for your needs. Once your appointment is confirmed, you will receive a welcome email with a link to your secure patient portal where you will be asked to review, complete and sign several forms prior to your first session. These forms need to be completed within 72 hours, otherwise you will be asked to reschedule.

    If you do not see any availability for the clinician you are wishing to schedule with, please call our office to inquire about being placed on a waiting list.

    Current Patients

    If you are a current patient, scheduling can be completed online. As an established patient, you have access to a client portal where you can view and schedule appointments, access invoices, send secure messages, and pay your session fees. Please click here to access your portal.

    Rates

    If you wish to pay out of pocket, rates range from $175-$275, depending on the type of session.

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    Insurance

    Most insurance plans have a mental health benefit. Often times you will owe a co-pay or co-insurance for each visit, similar to a visit to your family physician. Some plans require pre-authorization for coverage so be sure to call your insurance company prior to your first appointment. When you call your insurance company you may wish to ask if there is a deductible, if there is a co-pay/co-insurance, and how many sessions you are allowed per year. You can use this worksheet to help guide your questions.

    We are In-Network with the following insurance companies:

    • Aetna
    • ChoiceCare
    • Cigna
    • First Health
    • HealthSmart
    • Humana
    • Medical Mutual of Ohio
    • OhioHealthy (HealthReach Preferred)
    • Ohio Health Choice
    • Zelis Healthcare

    • **At this time, we are NOT participating providers for United/United Behavioral Health, Optum, Anthem BCBS, OSU Primecare, or OSU Student Insurance. If your behavioral health benefits are covered by a policy by one of these companies, we can provide you with a superbill (receipt) for you to submit for reimbursement of any out-of-network benefits. You can call the number on the back of your insurance card and use this worksheet to guide your questions about your out-of-network coverage.
      **We are NOT participating providers in any Medicaid products.

    Please contact the office at 614-431-1418 for insurance coverage inquiries.


    What does Out-of-Network mean?

    Out of Network means that insurance companies can reimburse part of your services, though the level of reimbursement is at the discretion of your company. Most clients are reimbursed 60-100% of session fees, depending on the insurance and deductible criteria. This means that if your deductible has been met, your out of pocket cost can be lower than full fee. If you're interested in using your out of network benefit, I can provide a receipt at each visit upon request, but also encourage you to contact your insurance company directly and ask the following questions:

    • Do I need to meet a deductible before my services are covered? If so, what is this amount?
    • What percentage of an out of network fee is covered after this deductible is met?
    • What are any limits for my out of network mental health benefits, such as visit limits?
    • What is the reimbursement process for out of network expenses?


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Forms

Below you will find forms to review prior to your first session. You will be asked to review these and electronically sign them through the patient portal as an established patient.