Meet the heart of our practice
Our Office Support Team
At Eating and Behavioral Health Associates, our office staff plays a vital role in creating a welcoming, efficient, and supportive experience for every client and family we serve. From the first phone call to ongoing coordination of care, our administrative team ensures that your journey with us is seamless and stress-free.
Whether you’re reaching out for help with scheduling, insurance questions, or getting matched with the right provider, our staff is here with compassion, professionalism, and a deep understanding of the sensitive nature of eating disorder treatment.
They are often the first friendly voice you hear—and the ongoing support system behind the scenes—making sure clients, families, and referring providers feel cared for every step of the way.
Ruby Richardson (she/her)
OFFICE MANAGER
When I was nine, I was diagnosed with type 1 diabetes—an experience that taught me resilience from a young age and sparked a deep passion for supporting others. My personal experience with type 1 diabetes has continued to shape the way I approach my work every day, especially in interacting with sensitive populations and those with chronic illnesses like myself.
I am a proud alumna of The Ohio State University, where I earned a bachelor’s degree in political science with a focus on democracy and law, alongside a minor in general psychology. These studies strengthened my understanding of people and systems, particularly the intersection between mental healthcare, economic systems, and human rights.
I am currently pursuing a Master of Public Health at Ohio University, where I am further developing my commitment to improving health outcomes and advancing equitable care for diverse populations.
As the Office Manager at Eating and Behavioral Health Associates, I’m dedicated to ensuring that our clinical and administrative teams—as well as our clients—feel welcomed, supported, and empowered to be the very best versions of themselves. I truly enjoy keeping things running smoothly behind the scenes so our clinical team can focus on helping patients in their healing and growth.
When I’m not working, you’ll usually find me at home curled up with a scary novel, my cat Josie, and my Cavapoo, Jade.
Caroline Burrier (she/her)
CLIENT CARE COORDINATOR / SOCIAL MEDIA COORDINATOR
Before joining Eating and Behavioral Health Associates, I spent many years working as a full-time nanny with children varying in age and background. The experience ignited my passion for working firsthand with people, especially children. This is a big reason that I gravitated towards psychology.
Although originally studying business in college, I have learned that working with people one-on-one and help them navigate through life brings me joy. Recently, I completed my undergraduate degree in psychology at The Ohio State University. Working here has given me the opportunity to explore various aspects of psychology, broadening my understanding and experience. I am honored to begin my psychology journey at Eating and Behavioral Health Associates with such a kind team to help me on my path to becoming a psychologist.
Outside of work, I enjoy reading, spending times with my friends, and going on walks. I also have a passion for painting my nails and attending OSU football games. When you don’t find me at a game, you’ll see me cuddled up with my Ragdoll cat named Romeo.
Kailey Smith (she/her)
CLIENT CARE COORDINATOR
When I was nine years old, I was diagnosed with an Atrial Septal Defect and underwent surgery to repair it. Working with the doctors, nurses, and other medical staff ignited my initial passion for the healthcare field and for helping others in any way I could. When it came time for college, I knew I would pursue a degree that helped me achieve these goals.
I am currently a student at The Ohio State University, earning a degree in Neuroscience with a minor in Biology. With this degree, I aim to learn more about people and how they operate as this was something that has always fascinated me. After completing this degree I hope to earn my master’s degree in Physician Associate Studies, and become a practicing PA. I am so excited to join the Eating and Behavioral Health Associates team and start my journey in this field of Psychology and Neuroscience.
Outside of work, you will catch me snuggling up with my cat, Binx, and watching any kind of reality show on Hulu. I have a passion for drawing different landscape designs and exploring different areas around Ohio when time allows.
Administrative Staff
Wendy Finney (she/her)
COMMUNITY PARTNERSHIPS SPECIALIST
Assisting those who struggle with body image, eating disorders, and mental health concerns has been a passion of mine since 1994, when I began volunteering as an online support group leader and later became a public speaker on eating disorders and trauma, including presenting at the Renfrew Conference. Over the past 20+ years, I have had the privilege of working alongside various eating disorder organizations, treatment programs, and advocacy efforts dedicated to increasing awareness, education, and access to care.
I received my bachelor’s degree in psychology from the University of Phoenix and have worked within mental health organizations since 2004. I currently serve as the Community Partnership Specialist at Eating & Behavioral Health Associates, where I focus on building collaborative relationships with providers, hospitals, schools, and community organizations to help connect individuals and families with specialized eating disorder and mental health treatment resources.
I am also proud to be a co-creator and organizer of the Columbus Eating Disorders Roundtable, a collaborative networking and educational event that brings together professionals across the eating disorder treatment community to strengthen partnerships, improve referral coordination, and expand access to evidence-based care throughout Central Ohio.
One of the most meaningful parts of my role is helping patients, families, and referral partners navigate what can often feel like an overwhelming process. Whether assisting with referrals, understanding insurance benefits, coordinating appropriate levels of care, or helping individuals take those first difficult steps toward treatment, I strive to provide compassion, guidance, and support throughout the process. I understand how vulnerable reaching out for help can feel, and I consider it a privilege to walk alongside people during that journey.
Outside of work, my greatest joy is my husband of nearly 36 years and our ever-growing family of nieces, nephews, great-nieces, and great-nephews (over 72 now). I also enjoy scrapbooking, creating handmade greeting cards, gardening, traveling, and continuing advocacy work through the non-profit organization my husband and I founded, Body Image Betrayal and Related Issues LLC.
I take the trust that patients, families, and community partners place in us very seriously, and I look forward to continuing to support our community through connection, collaboration, education, and compassionate care.
Jennifer Golden (she/her)
BILLING SPECIALIST
I am very excited to be joining the team of dedicated professionals at Eating and Behavioral Health Associates. Their knowledge and passion for helping people is an inspiration.
Prior to joining Eating and Behavioral Health Associates in 2021, I worked in partnership with my father at our family-owned medical billing practice. Although our business was originally founded in our home state of Massachusetts, we relocated to Ohio in 2015. During our 20 years of operation, we worked with various medical providers, including those specializing in Mental Health.
As an experienced billing specialist, I am highly skilled at navigating the insurance approval process and working with patients and providers to help them understand the intricacies involved. I look forward to working with you and ensuring that you can maximize your health benefits.
I attended Providence College in Rhode Island, graduating with a Bachelor of Science in Marketing. I live in New Albany with my husband and 2 children. In my free time, you can find me watching one of my daughter’s field hockey, hockey or lacrosse games, enjoying exercise or spending time with my family.
Kelsey Harris (she/her)
EXECUTIVE ASSISTANT / HR COORDINATOR
Since a young age, I have been fascinated with how people work, why we do the things that we do and most importantly why we think the things that we do. I, like many others, have a passion to aid individuals to reach their maximum potential, whether it be through counseling, volunteering, or even listening.
Due to this passion, I completed an undergraduate degree in Psychology at Iowa State University. Throughout my time in Iowa, I explored various subset fields within Social Work and Psychology, including Behavioral Health, Intellectual Abilities, Addiction and Underprivileged Youth, which all led me to a greater understanding of mental health and life challenges and how to best help others. These experiences prepared me for my transition to Ohio in seeking out a position where my knowledge and passion within the field could be utilized. I am delighted to be a team member at Eating and Behavioral Health Associates in which I can learn from and work with an experienced staff, and can also continue to help others through a mental health environment.
A fun fact about me: I have now lived in seven states (Wisconsin, Michigan, Texas, Colorado, Illinois, Iowa, and Ohio!) My hobbies and area of interests are writing and fashion, as I have a great appreciation for both arts. Despite spending most of my childhood growing up in the Chicago West Suburbs, I am an avid Green Bay Packers fan!

